Frequently Asked Flooring Questions
Before you shop for your next flooring purchase, please take a look at our frequently asked flooring questions.
Kirkland's Flooring Video FAQs
To View Kirkland's Flooring Video FAQ Playlist, please visit our YouTube Page
1. How soon can you install my new floors?
We are committed to quality, and we offer a great selection at unbeatable pricing that big box stores simply can't beat. With a core line-up of over 60 different products always in stock in our warehouses, there’s no delay. Our expert staff specializes in new construction and is ready to help you get started on your next flooring project today.
Kirkland’s Flooring was founded by an installer with extensive knowledge of the trade and the ability to see things from a different angle. We've always believed that the customer is always right. For over two decades, our top priority has been to provide ultimate satisfaction to our customers.
2. How long will installation of my new floors take?
The length and time of your job can vary depending on certain factors. On average, most jobs can be completed within a day or two while new floors for an entire home may take 3 to 4 days. Tile showers can also take 3-4 days.
3. What’s the difference between glue down and CLICK?
In general, the main differences between click and glue-down vinyl flooring are product thickness and installation: glue down versus floating. Once installed, neither of these two features are visible.
Three major factors to consider when deciding from glue down or click is your budget, your sub floors, and installation (diy or professional installation).
Glue down is less expensive, but isn’t recommended for the new DIY-er. Glue down requires smooth subfloors or any imperfections will easily show up. Glue down also doesn’t have the pre-attached underlayment so you’ll lack a little cushion and sound control. However, if all conditions are ideal, and budget is important then glue may be an option for you.
Click is much more forgiving of subfloor as it floats on top and isn’t directly attached to the subfloor. Click comes with underlayment already attached which ads comfort and sound control. Installation is fairly easy for click. Although click more than likely will cost more, it’s diy friendly and more forgiving of imperfections.
4. What is wear layer?
In simplest terms, wear layer is a top surface protection layer that adds durability and so increases the value of your floors. Wear layers
5. Do you offer financing?
Yes, we do provide financing. Applying is easy. Go to Finance page on Kirklandsflooring.com, and click “apply for financing.” You’ll receive a quick credit decision and get the buying power you need to purchase new floors today!
6. How do I clean my waterproof floors? Do’s & Do NOTS
We recommend using Bona Hardwood Cleaner for your waterproof click floors. We sell cleaners in our store or you can pick up Bona cleaner at most general stores.The floor can be damp mopped with clean warm water and a dilute floor cleaner as needed. Do not use floor steamers, harsh cleaners or chemicals, abrasive scrubbing pads, abrasive tools, or abrasive cleaners as they can scratch the floor.
7. Are estimates FREE?
Yes, estimates are absolutely free! No obligation whatsoever! Simply call the store or set up an appointment online. We will come out measure and then discuss options that fit your style and budget.
8. Do you move furniture?
Yes, we do move furniture! We’ll move your furniture and place it back when the job is done!
9. Do we remove old carpet?
Yes, we remove old carpet. Any pad or carpet we take up in the installation process we will remove and dispose of off-site.
10. Do you have your own installers?
Yes, we have our very own professional installers. Our installers have years of experience, and our crews pride themselves on leaving your home with a job well done. We guarantee our crews work and we also guarantee you are going to love your new floors!
11. What is Evacore?
Evacore is our very own premium, waterproof flooring designed to be lived on and withstand the messes of life. Stop by our showroom today and let's look at options and styles together!
12. Does Kirkland’s Flooring warranty products?
Yes! We warranty Evacore flooring, and we also warranty our installations for one year. All other products purchased at Kirkland’s Flooring have warranties which are covered by the manufacturer.
